Responsible Gaming
Gaming Should Be Entertainment
At Cordial Content, we're committed to promoting responsible gaming practices. Pokies and online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Always gamble within your means and remember that the house has an edge – outcomes are determined by chance, and losses are always possible.
Age Verification
In Australia, you must be at least 18 years of age to participate in gaming activities. Cordial Content is strictly for adults only. If you are under 18, please do not use our services. Parents and guardians are encouraged to use filtering software to restrict access to gaming websites.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your gaming habits, seek help immediately:
- Chasing losses – trying to win back money you've lost by gambling more
- Hiding gambling activities or lying about the amount spent
- Spending more time and money on gaming than intended
- Neglecting family, work, or other responsibilities due to gaming
- Feeling anxious, irritable, or depressed when not gambling
- Gambling with money needed for essentials like rent, food, or bills
- Borrowing money to fund gambling activities
- Unsuccessful attempts to cut back or stop gaming
- Using gaming to escape problems or cope with negative emotions
- Friends or family expressing concern about your gaming habits
Self-Help Tools & Limits
Most reputable gaming platforms offer tools to help you maintain control. Take advantage of these features:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Reality Checks: Enable reminders during play to track time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Time-Out Periods: Take a break from gaming for a set duration
- Account Closure: Permanently close your account if needed
Use these tools proactively to protect yourself and maintain healthy gaming habits.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. These organisations offer free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counselling and support services for Australian residents
- National Gambling Helpline: 1800 858 858 – Call for immediate support (free call)
United Kingdom
- GamCare: www.gamcare.org.uk – Free information and counselling
- GamStop: www.gamstop.co.uk – Self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support
United States
- National Council on Problem Gambling: www.ncpgambling.org – Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and resources on problem gambling
Get Help Today
If you're experiencing problems with gambling, please reach out for support. There is no shame in seeking help – trained counsellors are ready to assist you confidentially and without judgment. Your wellbeing is important.
Don't wait. If gambling is affecting your life, contact one of the organisations above or call your local helpline today.